Arbitration Center (Algarve)
In accordance with Portuguese Law No. 144/2015, consumers have the right to resort to Alternative Dispute Resolution (ADR) entities in the event of a dispute related to services provided by Portugal Yacht Charters.
When can you use this service?
Consumers may use this arbitration center to resolve disputes arising from the provision of tourist, leisure, or charter services, without prejudice to judicial means.
🔹 Alternative Resolution
Before initiating arbitration proceedings, we recommend contacting us directly so we may attempt to resolve the issue amicably.
Consumer Dispute Arbitration Centre of the Algarve (CIMAAL)
Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Website: https://www.consumoalgarve.pt
Email: apoio@consumoalgarve.pt
Phone: +351 289 823 135
Address:
Edifício Ninho de Empresas,
Estrada da Penha,
8005-131 Faro, Portugal
Company Identification
Company Name: Estrelas e Caravelas, Unipessoal Lda
Commercial Name: Portugal Yacht Charters
VAT Number: PT514872683
RNAAT / Tourism License: 2386/2018