Arbitration Center (Algarve)

In accordance with Portuguese Law No. 144/2015, consumers have the right to resort to Alternative Dispute Resolution (ADR) entities in the event of a dispute related to services provided by Portugal Yacht Charters.

When can you use this service?

Consumers may use this arbitration center to resolve disputes arising from the provision of tourist, leisure, or charter services, without prejudice to judicial means.

🔹 Alternative Resolution

Before initiating arbitration proceedings, we recommend contacting us directly so we may attempt to resolve the issue amicably.

Consumer Dispute Arbitration Centre of the Algarve (CIMAAL)

Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

Company Identification

Company Name: Estrelas e Caravelas, Unipessoal Lda
Commercial Name: Portugal Yacht Charters
VAT Number: PT514872683
RNAAT / Tourism License: 2386/2018