Complaints Book (Livro de Reclamações)

Complaints Book (Livro de Reclamações)

In accordance with Portuguese law, consumers may submit complaints regarding services provided by Portugal Yacht Charters through the official Complaints Book.

You can submit your complaint online via the Portuguese government platform or request the physical complaints book at our business premises.

Before submitting a formal complaint, we encourage you to contact us directly so we can try to resolve the matter quickly and efficiently.

Company Identification

Company Name: Estrelas e Caravelas, Unipessoal Lda
Commercial Name: Portugal Yacht Charters
VAT Number: PT514872683
RNAAT / Tourism License: 2386/2018
Registered Address: Avenida José da Costa Mealha 162 – 8100-500 Loulé – PORTUGAL
Email: info@portugal-yacht-charters.com